Frequently asked questions
Short, factual answers about SpotBooker, the web software to book shared rooms and resources. Prices are in euros, excluding tax.
The product
- What is SpotBooker?
- SpotBooker is web software to book shared rooms and resources: meeting rooms, desks by time slot, parking spaces, vehicles and equipment. It is published by MSL INNOV, a French company.
- Who is SpotBooker for?
- Organizations whose job is not managing rooms: schools, town halls, nonprofits, research labs, coworking spaces and small or mid-sized businesses.
- Can people outside the organization book without an account?
- Yes. Each organization can publish public booking pages, so visitors, members or partners can book a room or a resource without creating an account.
- How does SpotBooker deal with rooms booked but not used?
- With QR code check-in: the person scans the code when they arrive. If nobody checks in within the set delay, the booking is released and the room becomes free again.
- Can I set booking rules or require approval?
- Yes. You can set a time-slot grid, limits per day, week or month, exceptions for some groups, a late-cancellation rule, and single or multi-level approval.
- Does SpotBooker show floor plans?
- Yes. Floor plans show which rooms and resources are free, occupied or reserved.
- Which languages does SpotBooker support?
- The interface is available in English, French, Spanish and Portuguese.
Pricing
- How much does SpotBooker cost?
- It is free for up to 2 resources. Paid plans cost €39 per month or €390 per year with 5 resources included. Each extra resource costs €3 per month or €30 per year.
- Is there a free trial?
- Yes. Paid plans start with a 14-day trial, and no card is needed. The free plan for 2 resources has no time limit.
- How many users are included?
- Users are unlimited on every plan, including the free plan. You pay for the number of resources, not for people.
- What counts as a resource?
- Any shared thing people book: a meeting room, a desk, a parking space, a vehicle or a piece of equipment.
- Are floor plans included?
- 1 floor plan is included in paid plans. Each extra floor plan costs €30 per month or €300 per year.
Integrations
- Can people sign in with Microsoft or Google?
- Yes. SpotBooker supports Microsoft Entra ID single sign-on, with booking rights based on Entra groups, and Google sign-in. Email and password also work.
- Is there an Outlook add-in or a Teams app?
- No. People book in the web browser. SpotBooker has no Outlook add-in and no Microsoft Teams app.
- Do bookings appear in Outlook or Google Calendar?
- Yes, in one direction: confirmation emails can include an .ics invitation, and iCal subscription feeds show bookings in any calendar. Changes made in the calendar do not come back into SpotBooker.
- Is there a mobile app?
- There is no native app. SpotBooker works in the browser on a computer, a tablet or a phone.
- Is there a public API?
- No, SpotBooker has no public API today.
- Can I import existing users and bookings?
- Yes. Users and bookings can be imported from a CSV or Excel file.
Data and security
- Where is the data hosted?
- The application runs on DigitalOcean servers in London. The marketing website runs on Cloudflare.
- Is two-factor authentication available?
- Yes. Two-factor authentication is included on every plan.
- Can I export booking data?
- Yes. Administrators see usage statistics and can export them to CSV.
- Who publishes SpotBooker?
- MSL INNOV, a SAS registered in France (SIREN 911 004 117), based in Lescure-d’Albigeois.
Another question?
Write to us: contact@spot-booker.com